Shipping & Returns

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

- Bestellungen von 0 bis 2 kg = 4,05 €
- Bestellungen über 2 kg bis 5 kg = 7,50 €
- Bestellungen über 5 bis 15 kg = 9,00 €
- Bestellungen über 15 kg = 15,00 €

From an order value of 500,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Europa / EU:
bis 2 kg = 8,50 €
über 2 kg bis 5 kg = 12,00 €
über 5 bis 15 kg = 19,00 €
über 15 kg = 30,00 €

Weltweit / Nicht Europa:
bis 2 kg = 8,50 €
über 2 kg = 50,00€

From an order value of 500,00 €, we deliver shipments to foreign countries free of cost.
 

Provision of digital content:


 
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 48 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

 
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 48 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 
Digital content is provided to you in your customer account. 
The provision takes place within 48 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
 
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 8 days, for deliveries abroad within 5 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

The minimum order value is: 10,00 €.

Accepted Payment options

-  Prepayment via transfer
-  Payment via PayPal
-  Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment via instalment purchase (via PayPal)

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
 

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